Shipping Policy
We fulfill and ship orders within 24 hours of payments received and we stock 99% of what we show case. If it's on the shelf, you'll have your package via USPS 2-5 Days Shipping in the USA. Out of stock we ship straight from the china/italy warehouse shipping 7-15 days. Shipping 100% Insured please don't worry.
Otherwise it will be filled within a few days through our weekly restock our shipping from are Dubery® factory in China. International Shipping: We offer Free Shipping, which can be legitimately expensive on our end but it’s worth getting our product out there! Canada & Australia are our 2 most popular locations outside of the U.S.A. If you have questions concerning, please hit the Live Chat option on our website or send us an email through our contact form. Returns To return product, you should mail your item back to are Charlotte Location. Please contact us first via email duberyoptics@gmail.com to resolve the matter should one arise. We pride ourselves on excellent customer service and will do our absolute best to fix a situation! If your order was shipped “FREE”, Shipping costs will be deducted from your refund (Approximately $3-8). In any cases such as warranty, we will simply resend product at no extra cost to the customer. If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance.